Frequently Asked Questions for Gaia College students. 

If you do not see your question here, please contact us.

I need a transcript

Q: I need a transcript for my new employer. Can you send that to me?

A: We don't have transcripts to send out. We don't have marks, so the information we provide (other than the certificate) is whether you passed or failed. We do have a copy of your certificate to send to where you indicate. Please send us an email at our information email, and we will get to it as soon as we can. If you took the course through one of our educational partners (Seneca, Humboldt, Burnaby, Stony Plains, Toronto, Victoria, etc.) then you will have to contact them directly for your information. 

I've finished my course. Now what?

Q: I've finished my course. Now what?

A: Congratulations!  I know how much work that was :D Now, we wait for your marks to arrive, and when they do, the certificates (or Diplomas) get put into the printing mill awaiting mailing. Please make sure your contact information is current in our system, so we send the Certificate or Diploma to the right place. All this usually takes up to a month. If you haven't heard from us by then, call or email This email address is being protected from spambots. You need JavaScript enabled to view it.  Also remember to sign up for our Gaia College Alumni page on Facebook, and if you are so inclined, send us a 'Testimonial' to use in our marketing, and social networking please and thank you very much! We'd love to see your projects!

Classroom Courses notice

No new classroom courses are being scheduled, due to low enrolment levels. We are working to see how these courses can be revised in order to attract more students.

Advanced Diploma Notice


We’ve found that the critical mass of people are not ready for all our core course work at this time, and we find ourselves unable to offer this option anymore. Most of the Advanced Diploma in Urban Permaculture courses are still available, and offered online for individual certificates and Continuing Education Credits (CEC).

For those of you willing to go the extra mile, we still offer our Gaia College Diploma in Organic Land Care. The Gaia College Diploma in Organic Land Care fulfills the advanced education requirements for becoming a SOUL Certified Organic Land Care Professional.

Can other schools coursework be used for prerequisites? - 2

Q. Do studies at Dalhousie fulfill the prerequisites for these courses?
A. Courses done at other institutions (not Gaia College curriculum) are not accepted to count for a prerequisite course.

Course and payment options...

Q: Can I use RESPs at Gaia College?
A: Yes, Gaia College is on the Certified Educational Institutional list for RESP eligibility. You can find the list here or contact them by phone at 1-800-267-3100.

Q: Are your fees Canadian dollars?
A: Yes, all our fees are listed in Canadian dollars.

Q: What payment options do you accept?
A: We accept Debit Card, Visa, MasterCard, Discover, Cheque, or Money Orders


Q: Are your courses tax deductible? Do you issue a T2202A?
A: We issue a T2202A for tuition paid directly to Gaia College. Students that register with another education partner need to contact that education partner.

Q: When do you send out T2202As?
A: We send T2202As by email when the course enrolment deadline has passed, usually 3 weeks after the course has started. Please check the junk folder in your email account, if you cannot find it in your inbox. Please make sure your email address is up to date in your account.



Technical access...

Q: Can I access the online resources even after I finished the course?
A: Yes, you will have access indefinitely to the resources of this course. Once the course is closed, you will get transferred into the Alumni course where all the resources are made available. This may take some time...please be patient.

Q: I've downloaded Google Chrome but I'm having trouble installing it on Windows 10, can you help?
A: Follow this link (or copy and paste this link information into your browser window) [https://support.google.com/chrome/answer/6315198?hl=en] for instructions on installing Google Chrome from the download.

Q: Though I am logged in...it will not allow me to access the online course
A: Please try this first: Log out of our website and then log in again.

Q: I am registered, but I can't get into my course. Is there a problem?
A: You will be able to access your course on the course start date and possibly a few days before. The first day is about introductions and getting to know the system. You will have time to get aquainted.

Time to complete...

* In General:

Studying on-line is very different from learning in a face-to-face classroom setting. It may be more convenient – or for some it may be the only way they can take our courses - but it is definitely not easier.

The University of Illinois has provided some excellent pre-assessment information for potential on-line students.
Please complete the online Self Evaluation before you decide to take one of our courses: 

And please read the article entitled
'What Makes A Successful Online Student?' 

* By the day...

Q: Is it a problem if a lesson cannot be completed in the specified week?
A: There are no scheduled times for the course work. Students are expected to complete their allotted work at their own convenience during each week. If you are not available during the week, discuss it with your instructor and they will guide you in how to work ahead or catch-up.

* By the week...

Q: How much time each week should I commit to a course?
A: We recommend 6-10 hours per week for most of our courses, please check the studying online tab for the specific course you are interested in.

* By the Diploma...

Q: Is there a timeline on how long I would need to complete the other courses in order to obtain the diploma as well?
A: No, there isn't a timeline for completing the diploma.



Is there any special equipment needed...?

Q: Is the Mac book Pro a sufficient device for the Sketch Up Pro for Landscape Design Course?
A: The Mac book Pro would be sufficient in ‘brain power’ to do the work. However, we recommend an additional screen to have a larger workspace to work with.

I'm looking for more info on course descriptions...

Q: Am I able to see a detailed syllabus? I wasn't able to find one on the website
A: Yes, the week by week course lessons are displayed in the course schedule under the course of your choice. To access; click on your course from the main menu, then click on the schedules and registration button to see the weekly agenda(s).

Q: Do you have a Course Outline available?
A: Yes, the course outlines are within each course overview in the 'tabbed' section, after the first tab.

Q: Are printed materials available or provided for your courses?
A: No, we are unable to provide printable versions of the slideshows from our courses.

Q: How long is the course?
A: Courses run 14 weeks.

Q: How often is the classwork? I would like to organize my time.
A: Each of the online classes have specific weekly hand-in dates which you will see when you start the course. Other than that, it is up to you to organize when you do your work; we recommend a regular daily routine (early morning, before work - last thing at night, before bed). We recommend a minimum of 10 hours per course per week.



Can other schools coursework be used for prerequisites? - 1

Q: Can I send proof of completing programs that included SketchUp Pro and horticulture to act as my prerequisites for the Ecological Landscape Design program?
A: No, we do not accept other education programs as equivalent prerequisites for the Ecological Landscape Design Online course.



The ground is frozen, what should I do about a soil sample?

When completing the course in the winter, before the ground freezes solid, collect a 1 cup soil sample from an area you'd like to have the soil tested for. You can keep it in a plastic bag until needed throughout the course.


The soil can crust over with frost/ice but just below the surface, with a good spade or pick the soil is usually dig-able; also, closer to buildings the soil freezes last.


I live in a different region...

Q: I don't live on Vancouver Island, is my region covered in the Organic Master Gardener course?
A: Yes, the course is designed to be completed wherever you live and during any season. Whether you live in an apartment or on a farm has no impact on completing the assignments.  

Q: Will the Organic Master Gardener course be relevant for areas outside of Canada?
A: Our course is designed to take non-Canadian students into consideration and offers alternatives.


Are OMG and OHS the same?

Yes, the two courses Organic Master Gardener and Organic Horticultural Specialist are the same. The reason for the two course titles is based on preferences expressed by educational partners and different students groups.